1. Never ask two questions in a business letter. The reply will discuss the one you are least interested in, and say nothing about the other.
2. When the bosses talk about improving productivity, they are never talking about themselves.
3. Keep your boss’s boss off your boss’s back. This is what I’m doing wrong.
4. Everything can be filed under “miscellaneous.”
5. Mother said there would be days like this, but she never said there would be so many.
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